Industry leading

Key Relationships

Level 1 Service Provider

Level 1 Service Provider

Each year, Concourse undergoes an onsite compliance audit conducted by an outside security firm. In the first quarter of 2020, Concourse passed PCI DSS 3.2 as a Level 1 Service Provider. Attestation of Compliance available upon request.

VMware Partner

VMware Partner

A VMware partner since 2012, Concourse features VMware vSphere Enterprise Plus with High Availability as our private cloud platform. This allows us to provide you with the complete spectrum of capabilities of VMware’s market leading hypervisor technology.

Authorized Mobility

Authorized Mobility

Bring your own SQL license to the Concourse Private Cloud!  As an Authorized Mobility Partner, you may use your eligible license for Microsoft SQL Server Enterprise Edition with us. All other Microsoft software is licensed by Concourse’s SPLA with Microsoft.

Colocation in Dallas

Colocation in Dallas

Concourse colocates with INAP’s flagship data center in Dallas, Texas for our primary data center services. The Dallas facility features seven (7) different tier-one carrier backbones (AT&T, Cogent, NTT, Verizon, CenturyLink, Comcast, Telia). INAP is SOC 2, Type II and PCI DSS compliant.

Pure Storage

FlashArray//X

Your Blackbaud CRM environments enjoy life on a fast flash storage array from Pure Storage. Controllers are active/active with 40Gb/s uplink. Data encrypted at rest with keys rotated every 24 hours. Concourse maintains an Evergreen Gold support subscription with Pure.

Factory New Hardware

Factory New Hardware

If your hosting solution calls for dedicated hardware, we buy it new. Each time we choose the fastest processors Dell EMC offers. The entire resources of your physical host hardware stand at the ready to deliver guaranteed performance to your Blackbaud CRM environments alone.

WHo We Are

Our Team

Haleh Kendell

Haleh Kendell

Account Executive

Glen Kendell

Glen Kendell

President and CEO

Voir Hillaire

Voir Hillaire

VP Research and Development

Henry Hillaire

Henry Hillaire

Director of Deployment Services

Tristan Wilkins

Tristan Wilkins

Director of Information Security

Alex Hels

Alex Hels

Application Support Specialist

Luiz Ramos

Luiz Ramos

Application Support Associate

Hunter Johnson

Hunter Johnson

Application Database Specialist

Logan Massena

Logan Massena

System Administration

Trent Spaulding

Trent Spaulding

Operations Support Specialist

Damon Moody

Damon Moody

Automation Engineer

Minoo Ahdieh

Minoo Ahdieh

Operations Manager

Sydney

Sydney

Resident Wombat

The Concourse Family

A Day in the Life

Our day starts early. And ends late. And often involves the weekend!

Let’s face it — life in the Concourse is never dull.

Yet, despite the challenges you can’t help but notice the smiling faces.

Glance to the left and you’ll notice a 2 foot tall Darth Vader.  He’s not alone. From Pop collectibles to Magic card stacks, geek culture abounds.

 

Concourse sets aside a full day each month for team building.

Lately, they’ve been into Dungeons and Dragons. The office transforms into a big game room. And the team transforms too, becoming more than mere colleagues. But companions on a quest!

What we do as a team matters. Accomplishments belong to everyone. As do failures. With each adventure, we gain new skills. We level up. Lifelong bonds form. Between ourselves. And with our customers.

Care to join? We always have room for one more…