Blackbaud CRM Managed Hosting
Your data services and advancement teams more productive and happy. Imagine that!
All environments securely managed for you
Act as part of your team
Expertise with back-end of Blackbaud CRM
how is concourse different?
Blackbaud CRM Focus
Our team only works with Blackbaud and related software.
We understand the complexity, quirks, and nuances of hosting it and managing all the back-end components. No matter how complex your setup, we’re there to help you every step of the way.
And we love what we do.
Speedy Environment Refresh
Keep your secondary environments up to date, allowing you to better test changes and customizations before unleashing them on Production.
We help keep you organized by deploying customizations, running scripts and making sure the environments keep running smoothly.
Flexible Yet Secure
PCI DSS and HIPAA compliance, protecting your Blackbaud CRM databases and backups at all times. Can your internal team say the same?
Control Over Upgrades
You decide when to patch or upgrade Blackbaud CRM. Then we do it for you. It’s that simple! We also coordinate back-end changes like new versions of SQL or Windows Server.
Firewall Rules and Tunneling
If you have complex integration needs, you have options! We’ll help ensure that whatever the approach, it’s done securely.
Grant custom permissions for your core team members. Run SQL scripts, execute stored procedures, check for blocking, perform captures with SQL Profiler, and more. All protected by Duo 2-factor authentication.
Get a dedicated Development environment that is completely isolated from your other environments. Your dev team will work worry-free, with zero risk of impacting Production.
Once a release is ready, we’ll work with your team to create a release package consisting of software changes, database changes, and any other changes. Once approved, our staff will deploy this package to your Staging environment or any other environment you request.
Release to Production
Once the package passes QA without any changes, it may be scheduled for release to Production. Our staff can schedule this deployment to happen at a time convenient for you.
The Key: Planning and Testing
Our team can install, configure, and migrate every aspect of Blackbaud CRM.
All without the assistance of Blackbaud.
Weekly meetings throughout the migration
Work with the same technician through go-live
Dry run before final migration
Go-live done on your schedule
Migration included at no additional cost
Some Extras You May Need
Custom Application Hosting
Other applications that talk to Blackbaud CRM? We can host many custom or third party applications.
Tableau Server Hosting
We’re big Tableau Server fans and know the software well. SSO integration with Office 365 or Google available.
Connect to on-premise systems. We help keep your applications connected without sacrificing security compliance.
Options available to cover a range of needs from high availability to security to special routing.
Power BI Server Hosting
Prefer to use Microsoft Power BI? Let us host that for you as well.
Fast Database Transfer
Receive full Blackbaud CRM SQL database backups quickly and securely.
99.9% Uptime Guarantee
We continuously monitor your systems for service impacting issues such as logs of errors and warnings, behavior anomalies, latency, resource consumption, and availability.
Quarterly Resource Assessment
Always be in the know about your Blackbaud CRM’s health. We provide you with quarterly assessments so you can stay on top of your resource utilization and understand your growth.