Blackbaud CRM
Managed Hosting

Your data services team in control and empowered.

Join your peers who moved Blackbaud CRM to Concourse. You get a bespoke private cloud that satisfies PCI DSS and HIPAA compliance, checks the technical boxes, and exceeds your business requirements - all managed for you by our team with extensive Blackbaud CRM experience.

Contact us to learn more about hosting Blackbaud CRM with Concourse →
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CRM Conversion Tips from the Trenches (presented at APRA 2018 Conference)

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Compare hosting with Concourse

See why Concourse can be your best option for hosting Blackbaud CRM

Blackbaud Hosted Concourse Hosted On-Premise
Managed hosting by a team experienced with CRM Yes Yes
Service Delivery Shared Dedicated Varies
Isolation Shared Private Network Varies
Multiple data centers from different providers Unknown Yes
Replication to geographically distant data center Unknown Yes
Private cloud platform Citrix VMware Enterprise Plus Varies
Custom firewall rules Yes Yes
CRM environment refresh within 24 hours Yes
Auto-deploy process for CRM customizations Yes
SQL backend access for authorized users Yes Yes
Duo Two factor authentication Yes
Use your own SQL license Yes Yes
Disaster recovery testing on demand Yes
Control over updates and patching Yes
Control over backup schedule Yes
Control over SQL version level Yes Yes
Control over SQL re-indexing Yes Yes
PCI DSS compliance with annual 3rd party audit Unknown Yes
HIPAA compliance with annual 3rd party audit Unknown Yes
Signs BAAs Yes

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